Dispute Resolution
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5,063 Total Company Reviews
Dispute Resolution
|
5,063 Total Company Reviews
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Accepting new clients
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408248
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
Several circumstances led to time restraints and other issues which Poole Alcock LLP handled very well and professionally. Everything was made very easy to understand and communication was clear and prompt.
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This review was submitted by a verified client of Poole Alcock LLP.
Elinor was efficient, proactive, clear and concise. She is highly recommended.
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Thank you Jas for your thoughtful feedback. I’m delighted to hear that Elinor’s efficiency, proactive support, and clear, concise communication stood out. Your high recommendation is truly appreciated.
Eleanor and the team were very professional and swift in dealing with my case.
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Thank you for your kind feedback. I’m pleased to hear that Eleanor and the team handled your case in a professional and efficient manner. Your comments are greatly appreciated.
This review was submitted by a verified client of Poole Alcock LLP.
Sarah-Jane was very amenable during the course of my matter. She was always clear, easy to understand and always showed compassion. Sarah-Jane alleviated any stress that we had and left our heads clear. An overall very comforting experience.
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Thank you Mark for your thoughtful feedback. We’re delighted to hear that Sarah-Jane was clear, compassionate, and supportive throughout your matter, and that she was able to make the process feel reassuring and stress-free for you.
Really professional service and I would highly recommend
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We are delighted that you will recommend Poole Alcock after receiving really professional service from Jamie and will pass on your very kind words.
Extremely helpful from start to finish. Made a settlement clear and easy to understand, offered good advice, were friendly, explained things clearly, and corresponded with my employer well. Highly recommend their services.
I am extremely happy with the service I received from Jamie Riseley and his team in regard to their handling of my redundancy Settlement Agreement. During the on-line meeting I had with Jamie himself, I found him to be very friendly, helpful and insightful. Later in the process, when my employer failed to meet an agreed deadline, Jamie sent an additional email that prompted them to into fulfilling their obligations. Highly recommended.
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Steve your feedback has made our day. We are delighted that we have been able to help you in your matter and will pass your very kind words onto Jamie and his team. Very best wishes.
The Poole team handled the matter swiftly, well detail and professionally. Meeting was organised by remotely and all the information was explained clearly by the case handler. Great Service !
Karthick we are delighted that you have had such a positive experience with Poole Alcock and have advised it has been 'great service'. If we can help any further please do not hesitate to get in touch.
Excellent, quick, professional and reassuring to help me navigate my employment situation
Thank you for your review, Helen. We are thrilled that our Employment team were able to reassure you throughout your employment situation. All the best for the future.
Just incredible - I phoned them that morning asking them to aid me in a settlement issue . By 11 they had booked me an appointment and all was signed , sent off and sorted by 11 - miracle workers in my eyes ! Thank you especially to Jamie and Kellie
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Hi Emily, I'm so pleased to hear you got the help you needed and fast!!!And thanks so much for your lovely review.
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise in conveyancing, wills, remortgages, employment and family law, and commercial matters. Reviews highlight efficient, thorough and knowledgeable legal advice, clear explanations and reliable outcomes. Clients value approachability, empathy and patience, plus professionalism, responsiveness and proactive communication. Reviewers emphasise smooth, stress‑reducing processes, clear guidance, good value and friendly, supportive client care throughout.
Excellent support and advise provided by Elinor. Extremely personable and made what was a stressful situation a much better experience. Thank you!
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This review was submitted by a verified client of Poole Alcock LLP.
Easy, efficient, and crystal clear explanations. Very satisfied - would definitely recommend.
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This review was submitted by a verified client of Poole Alcock LLP.
Very pleased to meet Daisy. She was very pleasant and helpful.
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This review was submitted by a verified client of Poole Alcock LLP.
Very professional - not full of jargon. Very easy to understand and will definitely recommend
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This review was submitted by a verified client of Poole Alcock LLP.
A smooth and efficient process from start to finish. Everything was clearly explained and from my first call with Megan, discussions with Oliver and through to my consultation with Jamie, I was treated with respect and kept informed throughout.
Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
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Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
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