Complicated Technical Issues
|
5,047 Total Company Reviews
Complicated Technical Issues
|
5,047 Total Company Reviews
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Accepting new clients
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408248
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | |
| Thursday | 09:00–17:15 | |
| Friday | 09:00–17:15 | (Open) |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise across conveyancing, wills, probate, remortgages, employment and litigation matters. Reviewers value efficient, clear communication, prompt responses and thorough, practical advice. The team is described as professional, knowledgeable and supportive, delivering smooth, timely transactions and attentive client care. Empathy, patience and an approachable, reassuring manner are highlighted, along with good attention to detail, proactive updates and a single-point-of-contact style that reduces stress and builds confidence.
This review was submitted by a verified client of Poole Alcock LLP.
They were a 10/10. The Purchase was a smooth process and great value for money.
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This review was submitted by a verified client of Poole Alcock LLP.
We called to get a quote on conveyancing for our house sale. Georgina answered the call in a friendly, efficient and very professional manner. The quote was given over the phone and onboarding was completed. We couldn't have asked for an easier experience.
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thank you for your kind feedback, Gary. We’re delighted to hear that Georgina provided a friendly, efficient, and professional service, and that everything from the initial call to onboarding made the process so easy for you. We truly appreciate your comments and are pleased we could deliver such a smooth experience.
This review was submitted by a verified client of Poole Alcock LLP.
Daisy was approachable & easy to talk to whilst remaining professional throughout.
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This review was submitted by a verified client of Poole Alcock LLP.
Megan was very helpful in providing a quote for the sale of our house and purchase of a property and sent over all the information quickly.
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This review was submitted by a verified client of Poole Alcock LLP.
Walked into the office and was greeted with a smile and given an office to sit down and talk to the sales operator who explained the process and gave a good quote that i agreed to immediately
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Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
this review
That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
this review
Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
Solicitors tagged in
this review
Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
I have bought 5 properties through Poole Allcock and James and his team have always been efficient and professional
Solicitors tagged in
this review
Thank you for your continued support Matthew. We’re delighted to hear that you’ve chosen Poole Alcock and James’s team for multiple property purchases and that their efficiency and professionalism have remained consistent throughout. It means a great deal to us to have earned your trust time and again. We truly appreciate your loyalty and look forward to assisting you again in the future.
Kate and all her team were helpful, clear and accommodating to the different needs of the family. The charges were fair and communication was always timely. They processed the purchase as quickly as possible, but still did a thorough job. I would have no qualms in recommending them.
Thank you very much for your thoughtful feedback Helen. We’re delighted to hear that Kate and her team were helpful, clear, and accommodating to your family’s needs throughout the process. It’s especially pleasing to know that communication was timely, the work was carried out thoroughly, and that everything was handled efficiently while remaining fairly priced. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise across conveyancing, wills, probate, remortgages, employment and litigation matters. Reviewers value efficient, clear communication, prompt responses and thorough, practical advice. The team is described as professional, knowledgeable and supportive, delivering smooth, timely transactions and attentive client care. Empathy, patience and an approachable, reassuring manner are highlighted, along with good attention to detail, proactive updates and a single-point-of-contact style that reduces stress and builds confidence.
This review was submitted by a verified client of Poole Alcock LLP.
They were a 10/10. The Purchase was a smooth process and great value for money.
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
All our questions were answered and our requests listened too. Advice was provided in a professional way throughout.
Solicitors tagged in
this review
Thank your for the 5 star review Steven, we are very happy that Charles was able to answer all of your questions and listened to your requests. It’s great to know that the advice provided met your expectations in a professional manner. We appreciate your kind comments.”
This review was submitted by a verified client of Poole Alcock LLP.
This was a really smooth process, Jamie was friendly and efficient
Solicitors tagged in
this review
Thank you for taking the time to complete the questionnaire and for the great 5 star review. We are delighted that you found the process to be really smooth and Jamie was friendly and efficient. Best wishes.
This review was submitted by a verified client of Poole Alcock LLP.
This was my first time being in this position but the process has been straightforward and easy. I haven't felt overwhelmed which is a testament to everyone I spoke to at Poole Alcock.
Legal experts tagged in
this review
Thank you for sharing your experience. We’re delighted to hear that your first time going through this process felt straightforward and manageable. It’s especially rewarding to know that the support from the team at Poole Alcock helped you feel at ease throughout. Your feedback is greatly appreciated Steven.
This review was submitted by a verified client of Poole Alcock LLP.
We called to get a quote on conveyancing for our house sale. Georgina answered the call in a friendly, efficient and very professional manner. The quote was given over the phone and onboarding was completed. We couldn't have asked for an easier experience.
Solicitors tagged in
this review
thank you for your kind feedback, Gary. We’re delighted to hear that Georgina provided a friendly, efficient, and professional service, and that everything from the initial call to onboarding made the process so easy for you. We truly appreciate your comments and are pleased we could deliver such a smooth experience.
Absolute joke of an outfit. I called regarding a high-value commercial dispute and defamation claim, and they turned it down instantly because they are completely soft. They have zero stomach for a real corporate fight and just want easy, guaranteed cash upfront rather than actually earning their keep. Totally useless and unwilling to back independent professionals against corporate bullying. Don't waste your time with them.
Hi Scott, thank you for your feedback. Unfortunately we do not specialise in this area of law and therefore cannot take on defamation cases full stop, not just your specific case. Please can you kindly remove your review, as it not an accurate reflection of the situation.
Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
this review
That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
this review
Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
Solicitors tagged in
this review
Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
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