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Poole Alcock LLP

5.0 | 51 Reviews 51 Reviews | Advocacy Law
5,109 Total Company Reviews info icon Advocacy Law | info icon 5,109 Total Company Reviews Advocacy Law | info icon 5,109 Total Company Reviews

Victory Way, Admirals Park, Crossways, Dartford, Kent, DA2 6QD

Accepting new clients

Victory Way, Admirals Park, Crossways, Dartford, Kent, DA2 6QD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8008890

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Victory Way, Admirals Park, Crossways, Dartford, Kent, DA2 6QD

Reviews

5.0 /5 51 Reviews
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Clients say

What clients say about Poole Alcock LLP

The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.

calm
confident
professional
clear communication
responsive
efficient
friendly
approachable
knowledgeable
proactive

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Employment

Extremely professional and efficient

Extremely professional and efficient. Jamie was very knowledgeable - he understood my case well and gave great advice.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re pleased to hear that Jamie provided a professional and efficient service, and that his knowledge and understanding of your case enabled him to offer clear and helpful advice.

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Anonymous

Verified
Consumer

Not just a great lawyer, but a really great person too...

I approached Dan Brooks at Poole Alcock for advice on a litigation matter. However, whilst the reason for reaching out to Dan was that I obviously needed his support as a lawyer, his overall approach and demeanour throughout the case meant that he made a tough time in my life a little less stressful, and gave me peace of mind when I needed it the most. A great lawyer, but also a great person too. I would highly recommend Dan to anyone seeing litigation advice.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your thoughtful feedback. We’re very glad to hear that Dan’s approach and support helped make a tough period more manageable for you. Your kind words will mean a great deal to him and are truly appreciated.

0
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Elaine Jones

Verified
Wills, Trusts & Probate

Excellent Solicitors

Would highly recommend professional and efficient service whilst at the same time being friendly and approachable.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you very much Elaine for sharing your thoughts and experience of our efficient and friendly service. We are very happy that Charles has been able to help you with this matter and really do appreciate you taking the time to leave such an excellent review. Please do not hesitate to get in touch should you need our services again. Kindest regards.

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Anonymous

Verified
Family Law

Advise

I needed advise and spoke to someone regarding my situation. Excellent advise. Highly recommended Made me aware of my rights.

Solicitors tagged in
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A representative from Poole Alcock LLP responded to this review

Thank you for the positive feedback, we are glad Tim could assist you.

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Rose Longfield

Verified
Consumer

Litigation

Once in contact with a solicitor everything was very professional and informative

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Rose for your positive review and feedback. We are delighted that Dan has been able to help in this matter. Please do not hesitate to contact us again should you need any further help.

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Other Reviews

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Katy

Katy

Racheal was very helpful very capable. I felt informed at all times and brilliantly supported in court

A representative from Poole Alcock LLP responded to this review

Good afternoon Katy, thank you for the kind and positive review. We are thrilled Rachael was able to help and support you. All the best. Amelia, Poole Alcock

0
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Louise O'Neill

Louise O'Neill

Friendly, professional, good at what they do.

0
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Louise O'Neill

Housing & Property

Louise O'Neill

Friendly, professional, good at what they do.

Solicitors tagged in
this review

0
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Wolven

Family Law

Wolven

Excellent service. When all my legal aid solicitors to plead guilty to a bogus common assault charge with little to no explanation, these solicitors were fantastic at explaining the intricacies of my case in layman's terms and were confident enough to fight my corner. I highly recommend these solicitors if you need someone to defend you and feel like you've lost confidence in the solicitors provided to you by default through legal aid. These are the lawyers you want on your side. Twice the confidence of other solicitors and none of the arrogance you may get from duty solicitors when you're trying to ask questions. They're so helpful and friendly at Poole Alcock.

0
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Rebecca

Employment

Rebecca

Professional and supportive

Reply by profile image of Georgina Emery

Georgina Emery

0
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Reviews

4.9 /5 5109 Reviews
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Star rating
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Rating

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Clients say

What clients say about Poole Alcock LLP

The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.

calm
confident
professional
clear communication
responsive
efficient
friendly
approachable
knowledgeable
proactive

ReviewSolicitors Review List

Profile image of Mark

Mark

Verified
Housing & Property

Sale of Property

I rang to organise the sale of a probate property and Lexie was extremely helpful and professional fully explaining what I needed to do and what to expect during the process. I was very pleased with the attention I received

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Anonymous

Verified
Family Law

divorce

My first call to Pool Alcock, Lola was very understanding and assisted me with getting the right help/advice on moving forward

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this review

0
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anonymous

Verified
Employment

Clear advice

The robust and timely response to my request was greatly appreciated. Jamie was informed and clear in all the advice he gave to me.

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anonymous

Verified
Employment

Great Service

Very happy with the speed my matter has been dealt with. Great service

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anonymous

Verified
Employment

Simple and straightforward - I would thoroughly recommend

From start to finish they have been nothing but professional. Walked me through the process with clear advice and support. Very reassured, in what could have been, a very stressful process. Simple and straightforward - I would thoroughly recommend.

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Other Reviews

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Rebecca Griffiths

Housing & Property

Rebecca Griffiths

Excellent and professional service provided throughout.

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0
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Chloe Harris

Housing & Property

Chloe Harris

Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.

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Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

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Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

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Matthew Dean

Housing & Property

Matthew Dean

Excellent service. Thanks.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

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