Complicated Technical Issues
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5,107 Total Company Reviews
Complicated Technical Issues
|
5,107 Total Company Reviews
3rd & 4th Floors, Franciscan House, 51 Princes Street, Ipswich, Suffolk, IP1 1UR
Accepting new clients
3rd & 4th Floors, Franciscan House, 51 Princes Street, Ipswich, Suffolk, IP1 1UR
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8005745
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Expertise
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
3rd & 4th Floors, Franciscan House, 51 Princes Street, Ipswich, Suffolk, IP1 1UR
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the speed my matter has been dealt with. Great service
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
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This review was submitted by a verified client of Poole Alcock LLP.
Alison provided a good service throughout the transaction, even if she was unavailable, her colleagues provided assistance. As soon as Alison received my files, she advised me to contact my solicitors regarding specific lease issues which enabled a speedier resolution of this case. She was very patient
This review was submitted by a verified client of Poole Alcock LLP.
I am very happy with the service Chanel provided, she always answered the phone straight away. She responded to my emails very quickly and kept me updated throughout. I have no hesitation in giving a 5 Star rating and I would definitely recommend Poole Alcock.
This review was submitted by a verified client of Poole Alcock LLP.
Sabirah was very good and on top of her game. She pointed out where my ex-wife's solicitors hadn't appropriately drafted letters/documents, she absolutely knows what she is doing. Thank you Sabirah for all you have done for me.
Legal experts tagged in
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Excellent and professional service provided throughout.
Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
Solicitors tagged in
this review
We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.
Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
this review
That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
this review
Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Solicitors tagged in
this review
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
The robust and timely response to my request was greatly appreciated. Jamie was informed and clear in all the advice he gave to me.
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the speed my matter has been dealt with. Great service
Solicitors tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
From start to finish they have been nothing but professional. Walked me through the process with clear advice and support. Very reassured, in what could have been, a very stressful process. Simple and straightforward - I would thoroughly recommend.
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround and swift responses. Very professional with good email correspondence throughout from Elinor and Kellie. Elinor was a great listener and provided solid legal advice. I would highly recommend - thank you!
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
Solicitors tagged in
this review
Excellent and professional service provided throughout.
Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
Solicitors tagged in
this review
We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.
Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
this review
That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
this review
Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Solicitors tagged in
this review
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
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