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Poole Alcock LLP

5.0 | 72 Reviews 72 Reviews | Consumer
5,475 Total Company Reviews info icon Consumer | info icon 5,475 Total Company Reviews Consumer | info icon 5,475 Total Company Reviews

1 Brunel Way, Slough, Berkshire, SL1 1FQ

Accepting new clients

1 Brunel Way, Slough, Berkshire, SL1 1FQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011007

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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Children Law accreditation awarded to Poole Alcock LLP
Family Law Advanced accreditation awarded to Poole Alcock LLP
Criminal Litigation accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

1 Brunel Way, Slough, Berkshire, SL1 1FQ

Reviews

5.0 /5 72 Reviews
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Clients say

What clients say about Poole Alcock LLP

Clients consistently praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, family matters, employment and redundancy advice, and personal injury claims. Reviews highlight clear, practical guidance, strong legal knowledge, and an ability to explain complex issues in plain English. Clients also value the firm’s prompt turnaround, efficiency and attention to deadlines. Soft skills frequently mentioned include friendliness, professionalism, empathy, patience, responsiveness and reassurance, with many saying the team made stressful situations feel straightforward, supportive and well managed.

Clear communication
Quick turnaround
Friendly staff
Professional service
Helpful advice
Efficient process
Supportive team
Knowledgeable solicitors
Easy to deal
Stress-free experience

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Consumer

Highly Recommend!

Dan and Sarah-Jane were very knowledgeable and diligent. They handled the matter efficiently and ensured all details were properly addressed. They consistently went above and beyond what was required to make sure everything was in order and progressed smoothly.

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Poole Alcock Review Administrator

We truly appreciate you taking the time to share your experience and will be sure to pass your kind words on to Dan and Sarah-Jane. Thank you for choosing Poole Alcock.

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anonymous

Verified
Consumer

Excellent

My matter was very complicated but Sarah-Jane appears to have resolved it quickly and effectively. Thank you Sarah-Jane.

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Poole Alcock Review Administrator

We're delighted to hear that Sarah-Jane was able to resolve what was clearly a complex matter quickly and effectively. Providing practical solutions and expert guidance, even in challenging circumstances, is something we take great pride in. It's wonderful to know that her efforts made such a positive difference to your experience. We truly appreciate your comments and will be sure to pass on your thanks to Sarah-Jane.

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Sarah

Verified
Consumer

Brilliant

Dan has been incredibly thorough and detailed throughout the course of my ongoing matter and always checks in with me before moving forwards with anything. Dan is also very proactive meaning I have never had to chase him up on, he is always on top of matters.

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Poole Alcock Review Administrator

Thank you so much Sarah for your thoughtful feedback. We’re delighted to hear how positive your experience with Dan has been. It’s great to know that his thorough, detailed approach and clear communication have helped you feel supported and involved every step of the way. We’re especially pleased that his proactive approach has made things easier for you and kept everything progressing smoothly. Your kind words are truly appreciated, and we’ll be sure to pass them on to Dan.

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anonymous

Verified
Consumer

Honest and Refreshing Experience

Dan was very polite and honest during our initial call. He actually advised me not to instruct him as he felt it wasn’t in my best interests and instead pointed me in the right direction. It was very refreshing to deal with someone who genuinely puts the client first rather than just trying to secure a fee.

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Poole Alcock Review Administrator

Thank you for your kind and thoughtful feedback. We’re so pleased to hear about your positive experience with Dan. His honest and client-focused approach is something we truly value, and it’s great to know that he took the time to guide you in the right direction, even when that meant not instructing him. We agree—it’s refreshing to work with someone who always puts the client’s best interests first. We really appreciate you taking the time to share your experience.

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anonymous

Verified
Consumer

Great!

Sarah-Jane grasped the reasoning for my instruction quickly and provided the relevant advice in order to assist accordingly which put my mind at ease.

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Poole Alcock Review Administrator

Thank you for the kind feedback. I’m really pleased to hear that Sarah-Jane was able to quickly understand the situation and provide helpful advice. It’s great to know she could put your mind at ease and offer the support you needed.

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Other Reviews

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Tom

Consumer

Tom

We have worked with Poole Alcock Solicitors on projects together and they have great service, professionalism and excellent communication. Daniel Brooks provides an amazing service which is of the highest quality. Highly Recommended!

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Reply by profile image of Georgina Emery

Georgina Emery

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Chrissy

Consumer

Chrissy

Excellent professional service. Well recommended

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Alan

Consumer

Alan

Excellent courteous & friendly advice making decisions, in my case, on a civil matter easy. Thanks to Dan Brooks, Civil Litigation Partner, and team

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A representative from Poole Alcock LLP responded to this review

Thank you for these kind words Alan, they have been passed on to Dan and his team.

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Kerri

Consumer

Kerri

Excellent service throughout, extremely professional and would highly recommend. Sarah-Jane in particular is extremely thorough and dedicated in her role. Many thanks for all your continued support, we wouldn't use anyone else.

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A representative from Poole Alcock LLP responded to this review

Thank you Kerri for your excellent review!

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Brian

Consumer

Brian Baldwin

Good solicitors, very helpful particularly Dan Brooks. Would highly recommend them

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Reviews

4.8 /5 5475 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Poole Alcock LLP

Clients consistently praise the firm’s expertise across conveyancing, remortgages, wills, LPAs, family matters, employment and redundancy advice, and personal injury claims. Reviews highlight clear, practical guidance, strong legal knowledge, and an ability to explain complex issues in plain English. Clients also value the firm’s prompt turnaround, efficiency and attention to deadlines. Soft skills frequently mentioned include friendliness, professionalism, empathy, patience, responsiveness and reassurance, with many saying the team made stressful situations feel straightforward, supportive and well managed.

Clear communication
Quick turnaround
Friendly staff
Professional service
Helpful advice
Efficient process
Supportive team
Knowledgeable solicitors
Easy to deal
Stress-free experience

ReviewSolicitors Review List

Profile image of Kevin McDonnell

Kevin McDonnell

Verified
Housing & Property

Aldermore Remortgage

We received quick responses from Chanel who was very polite and the remortgage was prompt.

Legal experts tagged in
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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback Kevin. We're delighted to hear that Chanel provided prompt, polite service and made your remortgage process quick and straightforward. We really appreciate your recommendation and wish you all the best.

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Gita Patel

Verified
Housing & Property

Aldermore Remortgage

Chanel provided very prompt correspondence throughout and was always on hand to provide guidance.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your lovely feedback Gita. We're pleased to hear that Chanel provided prompt communication and helpful guidance throughout the process. We appreciate your kind words and wish you all the best.

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Helen Kay

Verified
Wills, Trusts & Probate

Review

It was very good, and everyone was very helpful. Would definitely recommend.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We're delighted to hear you found our service very good and that our team was helpful throughout. Thank you for your recommendation Helen, it is greatly appreciated.

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anonymous

Verified
Wills, Trusts & Probate

Power of Attorney Etc

Everything done as expected and Selina was very professional. No complaints whatsever.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're delighted to hear everything went as expected and that Selina provided a professional service throughout. We appreciate your kind words and are pleased we could assist you.

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Anonymous

Verified

Settlement Agreement

Very informative and supportive services provided. Highly recommended.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're pleased to hear you found our service informative and supportive throughout. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

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Other Reviews

Profile image of Charl Nicole

Charl Nicole

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

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Allan Henshall

Allan Henshall

Very professional and good value for money

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.

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A Deramchi

Employment

A client

Efficient, easy to contact and helpful.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We are pleased you found the service efficient, easy to access, and helpful. Your kind comments are greatly appreciated.

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Andrew Whelan

Employment

Andrew

Excellent service from the very first phone call to the completion of my requirement. Thank you Elinor and Kellie.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback Andrew. We're so pleased that Elinor and Kellie were able to help and make the process smooth from start to finish. Your kind words are greatly appreciated.

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JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

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