Consumer Law
|
5,107 Total Company Reviews
Consumer Law
|
5,107 Total Company Reviews
3 Hardman Square, Manchester, Greater Manchester, M3 3EB
Accepting new clients
3 Hardman Square, Manchester, Greater Manchester, M3 3EB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8004411
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
3 Hardman Square, Manchester, Greater Manchester, M3 3EB
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the speed my matter has been dealt with. Great service
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This review was submitted by a verified client of Poole Alcock LLP.
The service that I received was both timely and faultless
Thank you so much for your kind words! We’re really pleased to hear you found our service timely and faultless 😊
This review was submitted by a verified client of Poole Alcock LLP.
Sarah-Jane grasped the reasoning for my instruction quickly and provided the relevant advice in order to assist accordingly which put my mind at ease.
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Thank you for the kind feedback. I’m really pleased to hear that Sarah-Jane was able to quickly understand the situation and provide helpful advice. It’s great to know she could put your mind at ease and offer the support you needed.
This review was submitted by a verified client of Poole Alcock LLP.
Sarah-Jane was very amenable during the course of my matter. She was always clear, easy to understand and always showed compassion. Sarah-Jane alleviated any stress that we had and left our heads clear. An overall very comforting experience.
Solicitors tagged in
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Thank you Mark for your thoughtful feedback. We’re delighted to hear that Sarah-Jane was clear, compassionate, and supportive throughout your matter, and that she was able to make the process feel reassuring and stress-free for you.
From the moment of first contact, the service provided was sympathetic and efficient. Communications were always clear, and I was never left wondering as to what was going on. Most importantly, I felt listened to and never pressured into any decisions. The potential outcomes of all decisions and options were always clearly explained and it felt like we were in control of the situation the whole time.
Thank you very much for your thoughtful feedback. We’re delighted to hear that from the very first contact you found our service both sympathetic and efficient. It’s especially important to us that our communication is clear and consistent, so we’re pleased you always felt well informed throughout. Knowing that you felt listened to and never under pressure is incredibly important, and we’re glad we could provide a supportive environment where you felt in control. It’s great to hear that explaining all options and potential outcomes helped you feel confident in your decisions. We are very happy that we have been able to support you, and we truly appreciate you taking the time to share your experience.
Excellent and professional service provided throughout.
Good Service experienced and willing to share our experience
Legal experts tagged in
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
We have worked with Poole Alcock Solicitors on projects together and they have great service, professionalism and excellent communication. Daniel Brooks provides an amazing service which is of the highest quality. Highly Recommended!
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Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Excellent professional service. Well recommended
Helpful advice and excellent service
What clients say about Poole Alcock LLP
The firm specialises in personal injury, wills, conveyancing, remortgages, employment and family law, plus trustee and settlement matters, delivering clear, accurate legal advice and efficient case-handling. Clients praise prompt turnaround, strong technical expertise and successful outcomes. Valued soft skills include clear, jargon‑free communication, empathy, approachability, proactivity, professionalism and reliability — clients felt listened to, reassured, prioritised and supported throughout. The team is described as friendly, helpful and organised, with excellent client care and consistent updates.
This review was submitted by a verified client of Poole Alcock LLP.
The robust and timely response to my request was greatly appreciated. Jamie was informed and clear in all the advice he gave to me.
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This review was submitted by a verified client of Poole Alcock LLP.
Very happy with the speed my matter has been dealt with. Great service
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This review was submitted by a verified client of Poole Alcock LLP.
From start to finish they have been nothing but professional. Walked me through the process with clear advice and support. Very reassured, in what could have been, a very stressful process. Simple and straightforward - I would thoroughly recommend.
This review was submitted by a verified client of Poole Alcock LLP.
Quick turnaround and swift responses. Very professional with good email correspondence throughout from Elinor and Kellie. Elinor was a great listener and provided solid legal advice. I would highly recommend - thank you!
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This review was submitted by a verified client of Poole Alcock LLP.
Regularly updated - clear communication made process a lot easier
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Excellent and professional service provided throughout.
Several different people were involved and everyone was very pleasant and helpful. Thank you to all involved
Solicitors tagged in
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We’re really pleased to hear that everyone you spoke with was pleasant and helpful throughout your experience Chloe. It’s great to know the team made a positive impression, and we truly appreciate you taking the time to thank everyone involved.
Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Solicitors tagged in
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Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
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