Training Programs
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5,032 Total Company Reviews
Training Programs
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5,032 Total Company Reviews
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Accepting new clients
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408248
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 | |
| Tuesday | 09:00–17:15 | |
| Wednesday | 09:00–17:15 | (Open) |
| Thursday | 09:00–17:15 | |
| Friday | 09:00–17:15 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Riverside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise across conveyancing, wills, probate, remortgages, employment and litigation matters. Reviewers value efficient, clear communication, prompt responses and thorough, practical advice. The team is described as professional, knowledgeable and supportive, delivering smooth, timely transactions and attentive client care. Empathy, patience and an approachable, reassuring manner are highlighted, along with good attention to detail, proactive updates and a single-point-of-contact style that reduces stress and builds confidence.
I contacted Poole Alcock LLP following an employment issue. Elinor and the team responded promptly and gave clear and helpful advice in a difficult time.
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This review was submitted by a verified client of Poole Alcock LLP.
Tim was friendly, easy to deal with, and the process was stress free
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Thank you for your kind feedback. We’re delighted to hear that Tim was friendly, easy to work with, and ensured the process was smooth and stress-free.
This review was submitted by a verified client of Poole Alcock LLP.
Irini worked to a tight timeframe - quick turnaround. Great accessibility - could facilitate teams which was important to me.
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Thank you for your feedback. We’re pleased to hear that Irini was able to work efficiently within a tight timeframe and provide a quick turnaround, while also remaining accessible and accommodating your preference for Teams communication.
This review was submitted by a verified client of Poole Alcock LLP.
Extremely professional and efficient. Jamie was very knowledgeable - he understood my case well and gave great advice.
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Thank you for your feedback. We’re pleased to hear that Jamie provided a professional and efficient service, and that his knowledge and understanding of your case enabled him to offer clear and helpful advice.
This review was submitted by a verified client of Poole Alcock LLP.
First class service from Elinor, I really appreciate the help
Legal experts tagged in
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Thank you for your lovely feedback Michael. We’re so pleased to hear that Elinor provided first-class service and that you appreciated her help.
Absolutely brilliant irini and kellie are great
Solicitors tagged in
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Thank you for the positive review, we are glad the team could help.
The team has so helpful. Everything moved so quickly and was sorted within 2 days. Everything was explained clearly and answered any of the questions i had. Really appreciate there help.
Thank you for your review Callum. We are glad the team could assist you efficiently and you were satisfied with the service, we appreciate the positive feedback. Best wishes.
I needed to find a solicitor for an employment matter. I was recommended Poole Alock by a friend. All the Poole Alcock staff were really friendly and professional, meeting my tight deadlines and offering clear and concise advice.
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Professional and streamlined service. Many thanks to you all for helping me. I thoroughly recommend Poole Alcock solicitors.
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Excellent service. Very quick and profesional team in every step. Highly recommended if anybody is looking reliable solicitor. I am more than happy to recommend POOLE ALCOCK SOLICITORS to everyone. Thank you
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What clients say about Poole Alcock LLP
Clients praise the firm for strong expertise across conveyancing, wills, probate, remortgages, employment and litigation matters. Reviewers value efficient, clear communication, prompt responses and thorough, practical advice. The team is described as professional, knowledgeable and supportive, delivering smooth, timely transactions and attentive client care. Empathy, patience and an approachable, reassuring manner are highlighted, along with good attention to detail, proactive updates and a single-point-of-contact style that reduces stress and builds confidence.
This review was submitted by a verified client of Poole Alcock LLP.
I was very satisfied with the way the claim was dealt with. The solicitor was helpful and very efficient. We were very happy with the end result. Thank you
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This review was submitted by a verified client of Poole Alcock LLP.
Walked into the office and was greeted with a smile and given an office to sit down and talk to the sales operator who explained the process and gave a good quote that i agreed to immediately
Legal experts tagged in
this review
I contacted Poole Alcock LLP following an employment issue. Elinor and the team responded promptly and gave clear and helpful advice in a difficult time.
Legal experts tagged in
this review
This review was submitted by a verified client of Poole Alcock LLP.
Tim was friendly, easy to deal with, and the process was stress free
Solicitors tagged in
this review
Thank you for your kind feedback. We’re delighted to hear that Tim was friendly, easy to work with, and ensured the process was smooth and stress-free.
This review was submitted by a verified client of Poole Alcock LLP.
Sarah-Jane was very amenable during the course of my matter. She was always clear, easy to understand and always showed compassion. Sarah-Jane alleviated any stress that we had and left our heads clear. An overall very comforting experience.
Solicitors tagged in
this review
Thank you Mark for your thoughtful feedback. We’re delighted to hear that Sarah-Jane was clear, compassionate, and supportive throughout your matter, and that she was able to make the process feel reassuring and stress-free for you.
Absolute joke of an outfit. I called regarding a high-value commercial dispute and defamation claim, and they turned it down instantly because they are completely soft. They have zero stomach for a real corporate fight and just want easy, guaranteed cash upfront rather than actually earning their keep. Totally useless and unwilling to back independent professionals against corporate bullying. Don't waste your time with them.
Hi Scott, thank you for your feedback. Unfortunately we do not specialise in this area of law and therefore cannot take on defamation cases full stop, not just your specific case. Please can you kindly remove your review, as it not an accurate reflection of the situation.
Emily and Jordan have been brilliant through the whole process
Solicitors tagged in
this review
That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
Solicitors tagged in
this review
Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
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Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
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