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Poole Alcock LLP

5.0 | 23 Reviews 23 Reviews | Child Support Agency
5,551 Total Company Reviews info icon Child Support Agency | info icon 5,551 Total Company Reviews Child Support Agency | info icon 5,551 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

01606663989

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

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Poole Alcock LLP |
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5.0
Excellent
23 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Child Law 1 / 61
Local 1 / 997
4.8
Excellent
5,551 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Meet the team of Poole Alcock LLP

Eve Bright

Eve Bright

New Enquiries Manager

5.0 256
Helen Stoller

Helen Stoller

Partner in Divorce & Family Law

5.0 141
Kate Heath

Kate Heath

Partner in Residential Conveyancing

4.9 120
Rosemary Taylor

Rosemary Taylor

Associate Solicitor

5.0 98
Jane Jacques

Jane Jacques

Partner in Divorce & Family Law

5.0 90
Georgina Emery

Georgina Emery

Enquiries Assistant

5.0 84
Chanel Donaldson

Chanel Donaldson

Secured Lending Case Handler

5.0 53
Sarah-Jane Dunhill

Sarah-Jane Dunhill

Partner and Head of Civil Litigation

5.0 47
Cheryl Cooper

Cheryl Cooper

Senior Family Law Case Handler

5.0 28
Sabirah Ali

Sabirah Ali

Solicitor

5.0 27
Alisha Kirkham

Alisha Kirkham

Solicitor - Real Estate

4.9 23
Harry Buxton

Harry Buxton

Secured Lending Case Handler

5.0 18
Duane Longworth

Duane Longworth

New Enquiries Assistant

4.9 15
Grace Wood

Grace Wood

Trainee Solicitor

5.0 14
Gill Mealor

Gill Mealor

Chartered Legal Executive - Associate

5.0 14
Millie Hodgkinson

Millie Hodgkinson

Secured Lending Case Handler

5.0 14
Mollie Martin

Mollie Martin

New Enquiries Assistant

4.9 13
Stephanie Phennah

Stephanie Phennah

Solicitor

5.0 13
Kate Masnyk

Kate Masnyk

Solicitor

5.0 13
Scott Harding

Scott Harding

Deputy Managing Partner

5.0 13
Kelly Hall

Kelly Hall

Solicitor

5.0 7
Lexie Caulfield

Lexie Caulfield

New Enquiries Assistant

5.0 6
Sophie Hancock

Sophie Hancock

Enquiries Assistant

5.0 5
Amber Swales

Amber Swales

New Enquiries Assistant

5.0 4
Jackie Bowyer

Jackie Bowyer

New Enquiries Assistant

5.0 3
Cherry Riddlesdin

Cherry Riddlesdin

Partner - Head of Conveyancing

5.0 2
Emily Brown

Emily Brown

Solicitor

5.0 2
Lucy Appleyard

Lucy Appleyard

New Enquiries Assistant

5.0 1
Marsha Pearson

Marsha Pearson

Partner

5.0 1
Megan Noone

Megan Noone

Client Onboarding Team Leader

5.0 1
Erin Ball

Erin Ball

Personal Assistant

0.0 0
Alex Lonsdale

Alex Lonsdale

Digital Marketing Assistant

0.0 0
Nicola Powell

Nicola Powell

Secured Lending Administrator

0.0 0
Faye Nancarrow

Faye Nancarrow

Solicitor

0.0 0
Megan Barnett

Megan Barnett

Trainee Solicitor

0.0 0
Elle Machin

Elle Machin

Trainee Solicitor

0.0 0
Jo Hughes

Jo Hughes

Receptionist

0.0 0

Contact details

01606663989
reviewsolicitors@poolealcock.co.uk
https://www.poolealcock.co.uk/reviewsolicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

5.0 /5 23 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm’s expertise in residential conveyancing, remortgages, wills, LPAs, probate, settlement agreements, employment and family matters. Reviews consistently highlight quick turnaround, strong technical knowledge and practical, plain-English advice. Clients particularly value the team’s prompt communication, clear explanations, professionalism, efficiency and ability to keep matters moving. The firm is also described as friendly, approachable, reassuring and empathetic, with staff who are supportive, patient and responsive, helping to reduce stress and build confidence throughout the process.

    Professional service
    Clear communication
    Quick responses
    Friendly staff
    Efficient process
    Helpful advice
    Knowledgeable team
    Approachable solicitors
    Stress free
    Great updates

    ReviewSolicitors Review List

    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Children Proceedings

    I would like to thank you, Chloe, and the whole team for all the hard work and all of the help you have provided me with this case. I am so grateful to finally have an outcome and a plan to move forward with.

    Solicitors tagged in
    this review

    legal expert Chloe Burgis Chloe Burgis
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your kind words. We are delighted to hear that you are pleased with the outcome of your case and the support you received throughout. Chloe and the wider team will be thrilled to know that their hard work and dedication helped you reach a positive resolution and a clear path forward. Thank you for placing your trust in us, and we wish you all the very best for the future.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Very helpful - thank you

    Chloe's advice in regard to the arrangements for my daughter was very helpful, thank you.

    Solicitors tagged in
    this review

    legal expert Chloe Burgis Chloe Burgis
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Christopher Rimmington

    Christopher Rimmington

    Verified
    Family Law

    Father seeking shared living arrangements for child

    Kelly took what was a challenging situation for me, simplified it and made it manageable. Sound advice given throughout, conscientious in working with me on my preferred approach and ultimately achieving a successful outcome for my son in line with his wishes. Would not hesitate in connecting with Kelly again with any future challenges and would recommend to others the services of Poole Alcock Solicitors.

    Solicitors tagged in
    this review

    legal expert Kelly Hall Kelly Hall
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your kind feedback Christopher. We are delighted to hear that Kelly was able to simplify a challenging situation and provide sound advice while respecting your preferred approach. It’s wonderful to know that her guidance contributed to a successful outcome for your son. We greatly appreciate your recommendation and would be pleased to assist you with any future matters. Kindest regards.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified
    Family Law

    Children advice

    Professional, reassuring, understanding and will definitely recommend.

    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for completing the questionnaire and for the excellent 5 star review. We are very happy that you have enjoyed your experience with Poole Alcock and that you will recommend us moving forward. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified
    Family Law

    Thank you

    Thank you, I didn't think the options were available. Now speaking with you, I am aware of what I need to do for the best interests of our child.

    Legal experts tagged in
    this review

    legal expert Rosemary Taylor Rosemary Taylor
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for the great 5 star review, we are delighted that after speaking with Rose you are now more aware of what to do in the best interests of your child. Please get in touch if we can be of any further help. Very best wishes.

    0
    Collected on: ReviewSolicitor collection source logo

    Reviews

    4.8 /5 5551 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm’s expertise in residential conveyancing, remortgages, wills, LPAs, probate, settlement agreements, employment and family matters. Reviews consistently highlight quick turnaround, strong technical knowledge and practical, plain-English advice. Clients particularly value the team’s prompt communication, clear explanations, professionalism, efficiency and ability to keep matters moving. The firm is also described as friendly, approachable, reassuring and empathetic, with staff who are supportive, patient and responsive, helping to reduce stress and build confidence throughout the process.

      Professional service
      Clear communication
      Quick responses
      Friendly staff
      Efficient process
      Helpful advice
      Knowledgeable team
      Approachable solicitors
      Stress free
      Great updates

      ReviewSolicitors Review List

      Profile image of anonymous

      anonymous

      Verified
      Employment

      Irini was great

      Irini was great, she made the process very easy. She was helpful, clear, and explained all the legal jargon simply for me to understand. I will definitely be recommending friends and family.

      Solicitors tagged in
      this review

      legal expert Irini Shouman Irini Shouman
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your kind words. We're delighted to hear that Irini made the process easy to follow and took the time to explain everything clearly. Providing straightforward, supportive advice is something we pride ourselves on. We really appreciate your recommendation and wish you all the best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Verified
      Employment

      Very professional

      The service was very professional. The meeting with Jamie was great and he answered all of my questions. I have no hesitation in recommending Jamie.

      Solicitors tagged in
      this review

      legal expert Jamie Riseley Jamie Riseley
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your positive feedback. We're very happy to hear that Jamie provided a professional service and took the time to answer all of your questions. Your recommendation means a great deal to us, and we'll be sure to pass on your kind comments to Jamie. We wish you all the very best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Verified
      Employment

      It was really quick and easy

      It was really quick and easy working with Jamie. The process was made very straightforward.

      Solicitors tagged in
      this review

      legal expert Jamie Riseley Jamie Riseley
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your review. We're pleased to hear Jamie made the process quick, easy, and straightforward. We appreciate your feedback and wish you all the best for the future.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Verified
      Employment

      Easy and straightforward

      Thank you for making everything so easy and straight forward.

      Solicitors tagged in
      this review

      legal expert Jamie Riseley Jamie Riseley
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your positive review and feedback. We are glad that Jamie and the team have been able to help you. Very best wishes.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Lily

      Lily

      Verified
      Employment

      Everything was very easy

      Everything was very easy, everything was explained very simply and very professionally done - I will recommend.

      Solicitors tagged in
      this review

      legal expert Tim Edgeley Tim Edgeley
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Lily, many thanks for completing the questionnaire and for your wonderful 5-star review. We’re delighted to hear that Tim was able to assist you and explain everything clearly and professionally. It’s especially rewarding to know you felt supported throughout the process. Thank you for your recommendation. We truly appreciate your kind words and look forward to helping you again in the future.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Robert Farr

      Robert Farr

      Robert

      Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      We are happy to learn that you found Emily and her team to be super helpful and great throughout your whole conveyancing process. We hope to work with you again, very best wishes.

      0
      Collected on: Google collection source logo
      Profile image of James Davies

      James Davies

      Housing & Property

      James

      Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Megan Grant

      Megan Grant

      Housing & Property

      Megan Grant

      The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

      0
      Collected on: Estas collection source logo
      Profile image of Charl Nicole

      Charl Nicole

      Housing & Property

      Charl

      Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Irene Anderson

      Irene Anderson

      Housing & Property

      Irene Anderson

      Conveyance went smoothly with no hitches.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      0
      Collected on: Estas collection source logo

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