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Poole Alcock LLP

5,301 Total Company Reviews info icon Divorce | info icon 5,301 Total Company Reviews Divorce | info icon 5,301 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Poole Alcock LLP

Meet the team of Poole Alcock LLP

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15 (Open)
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

5.0 /5 1311 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for expertise across conveyancing, wills & LPAs, employment and personal injury work, probate and remortgages. Reviews highlight clear, practical legal knowledge, fast turnaround and efficient case management. Valued soft skills include friendly, approachable communication, empathy and patience during difficult times, proactive updates, responsiveness and plain‑English explanations. Clients consistently note professionalism, organisation and a smooth, reassuring process that delivers positive outcomes.

clear communication
quick turnaround
professional staff
knowledgeable team
friendly service
efficient process
kept updated
plain English
compassionate advice
well organised

ReviewSolicitors Review List

Profile image of Emma

Emma

Verified
Family Law

Professional, supportive and understanding…would recommend

Helen was a fantastic support throughout the whole divorce process. She was able to advise in a timely way and turn correspondence around quickly. She understood my viewpoint and worked hard to help me achieve the outcome I sought.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Emma thank you for your kind feedback. We're delighted to hear that Helen provided fantastic support throughout your divorce process. Her timely advice, efficient communication, and dedication to understanding your perspective are qualities we greatly value. We're pleased she was able to help you achieve the outcome you were seeking, and we truly appreciate your recommendation.

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anonymous

Verified
Family Law

Clear legal advice provided

Really pleased with the conversation I had with Stephanie and the clear legal advice provided.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We're so glad to hear that you had a positive conversation with Stephanie and that her legal advice was clear and easy to understand. We'll make sure your kind words are passed on to her.

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anonymous

Verified
Family Law

Compassionate and honest

Rose has been really good. I have felt like she has always understood me and what has been going on and she has been able to advise me compassionately whilst also being honest. I have never doubted anything she has advised me. I would definitely recommend Rose and am satisfied with the advice she has provided.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your experience. We're pleased to hear that Rose took the time to understand your situation and provided clear, compassionate advice when you needed it most. Knowing that you felt able to trust her guidance throughout the process is the highest compliment we could receive. We truly appreciate your recommendation and kind words.

0
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anonymous

Verified
Family Law

Open communication

Helen has been great. I had heard stories previously about working with solicitors that you never hear from them but I did not have that experience with Helen and I really appreciated the open communication with her. I would definitely recommend her and I was satisfied with the outcome of my matter.

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anonymous

Verified
Family Law

Professional and quick

Professional and quick, cannot say anything negative about the experience so far. I would recommend the firm and am satisfied with the advice received so far.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for taking the time to share your feedback. It is great to hear that you are satisfied with the service provided and would recommend our firm. We look forward to continuing to support you.

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Other Reviews

Profile image of JOHN JAMES BARBER

JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

0
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Parim

Family Law

Parim

The best service i ever had! Highly recommended!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Hi Parim - thank you so much for the great feedback it has made our day ! We are delighted that you will recommend us and that it has been the best service you have ever had. We appreciate you taking the time to complete the questionnaire and hope to work with you again. Very best wishes moving forward.

1
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Richard King

Richard

I was given detailed, clear, and very helpful advice relating to a family matter. All communications have been timely and professional, and everyone I spoke to was very helpful and friendly. I would highly recommend

Thank you for taking the time to review your experience with our Family Law team, Richard.

0
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Peter

Family Law

Peter

Very easy to speak with and arrange an appointment. Friendly and helpful staff. Needed some advice and got just what i needed from a lovely and brilliant solicitor called Rose. Fantastic and would definitely recommend

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this review

Reply by profile image of Jo Hughes

Jo Hughes

Hi Peter thank you so much for this lovely review, Rose will be Thrilled. We hope to work with you again in the future.

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thomas

Family Law

thomas

Just want to say to Chloe podmore what amazing solisiters if anyone needs help poole alcock solisiters are the best to get help thank you so much

Legal experts tagged in
this review

A representative from Poole Alcock LLP responded to this review

Thank you, Thomas, for your excellent review of Chloe.

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Reviews

4.9 /5 5301 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm for expertise across conveyancing, wills & LPAs, employment and personal injury work, probate and remortgages. Reviews highlight clear, practical legal knowledge, fast turnaround and efficient case management. Valued soft skills include friendly, approachable communication, empathy and patience during difficult times, proactive updates, responsiveness and plain‑English explanations. Clients consistently note professionalism, organisation and a smooth, reassuring process that delivers positive outcomes.

clear communication
quick turnaround
professional staff
knowledgeable team
friendly service
efficient process
kept updated
plain English
compassionate advice
well organised

ReviewSolicitors Review List

Profile image of Edward & Susan Ashley

Edward & Susan Ashley

Verified
Wills, Trusts & Probate

Review

We had a positive experience, everything was explained from start to completion, which left us satisfied with the whole process

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this review

0
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Joseph O’Sullivan

Verified
Housing & Property

Onboarding process very supportive

Eve has been lovely to work with and very responsive in the onboarding process. We have not yet done anything with our acutal solicitors

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this review

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Ethan

Verified
Employment

Straightforward process

Straightforward process. Irini explained all the legal jargon in simple terms for me to understand. I was recommended the firm from somebody else and would happily recommend using Irini / Poole Alcock.

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0
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Andy

Verified
Employment

Really great experience

Really great experience working with Elinor, she gave clear, professional + efficient advice while still being so friendly. Will definitely recommend to other.

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this review

0
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Gemma

Verified
Employment

Easy process with friendly team

The process was easy with clear advice. Everyone I spoke with was friendly and approachable. Would highly recommend.

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this review

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Other Reviews

Profile image of JOHN JAMES BARBER

JOHN JAMES BARBER

Family Law

JOHN JAMES BARBER

Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

0
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David Ball

Housing & Property

David Ball

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

1
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Dave Ball

Housing & Property

Dave

Fantastic service, efficient, knowledgeable and responsive. Best conveyancing service I have ever received.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your fantastic feedback. We're delighted to hear that you found our service efficient, knowledgeable, and responsive. Knowing that this was the best conveyancing service you have ever received means a great deal to us. We truly appreciate your kind words.

0
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Thomas Chitseko

Housing & Property

Thomas

Big thanks to Maddie Brand and team for their professional, solution-oriented and responsive work supporting me through a fairly torturous sales process. An easy recommend.

Thank you, Thomas, for taking the time to leave a review for Maddie. We will pass on your positive feedback. Please do let us know if we can be of any assistance in the future.

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Sherwin Fernandes

Housing & Property

Sherwin

We found Poole Alcock after reading their Google reviews, and they definitely lived up to them! Although I was initially hesitant about not using a local solicitor, choosing them was one of the best decisions we made. A huge thank you to Kate and her team, who was fantastic throughout our house purchase. She was professional, responsive, and kept us updated every step of the way. The communication was excellent, everything was explained clearly, and the whole process was smooth and stress-free. We completed on our home much quicker than we thought possible.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Sherwin. We're delighted to hear that you chose Poole Alcock based on our Google reviews and that we lived up to your expectations. We understand that choosing a solicitor outside your local area can feel like a big decision, so it's especially rewarding to know that you found the experience so positive. We appreciate your kind comments and thank you for placing your trust in us.

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