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Poole Alcock LLP

5.0 | 1331 Reviews 1,331 Reviews | Family Advice
5,540 Total Company Reviews info icon Family Advice | info icon 5,540 Total Company Reviews Family Advice | info icon 5,540 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

01606663989

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

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Poole Alcock LLP |
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5.0
Excellent
1,331 Reviews
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

4.8
Excellent
5,540 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

Meet the team of Poole Alcock LLP

Grace Wood

Grace Wood

Trainee Solicitor

5.0 14
Jane Jacques

Jane Jacques

Partner in Divorce & Family Law

5.0 90
Megan Noone

Megan Noone

Client Onboarding Team Leader

5.0 1
Marsha Pearson

Marsha Pearson

Partner

5.0 1
Kelly Hall

Kelly Hall

Solicitor

5.0 7
Stephanie Phennah

Stephanie Phennah

Solicitor

5.0 13
Kate Masnyk

Kate Masnyk

Solicitor

5.0 13
Cheryl Cooper

Cheryl Cooper

Senior Family Law Case Handler

5.0 28
Alisha Kirkham

Alisha Kirkham

Solicitor - Real Estate

4.9 23
Sophie Hancock

Sophie Hancock

Enquiries Assistant

5.0 5
Eve Bright

Eve Bright

New Enquiries Manager

5.0 256
Kate Heath

Kate Heath

Partner in Residential Conveyancing

4.9 120
Georgina Emery

Georgina Emery

Enquiries Assistant

5.0 84
Sabirah Ali

Sabirah Ali

Solicitor

5.0 27
Helen Stoller

Helen Stoller

Partner in Divorce & Family Law

5.0 141
Rosemary Taylor

Rosemary Taylor

Associate Solicitor

5.0 98

Meet the team of Poole Alcock LLP

Eve Bright

Eve Bright

New Enquiries Manager

5.0 256
Helen Stoller

Helen Stoller

Partner in Divorce & Family Law

5.0 141
Kate Heath

Kate Heath

Partner in Residential Conveyancing

4.9 120
Rosemary Taylor

Rosemary Taylor

Associate Solicitor

5.0 98
Jane Jacques

Jane Jacques

Partner in Divorce & Family Law

5.0 90
Georgina Emery

Georgina Emery

Enquiries Assistant

5.0 84
Chanel Donaldson

Chanel Donaldson

Secured Lending Case Handler

5.0 53
Sarah-Jane Dunhill

Sarah-Jane Dunhill

Partner and Head of Civil Litigation

5.0 47
Cheryl Cooper

Cheryl Cooper

Senior Family Law Case Handler

5.0 28
Sabirah Ali

Sabirah Ali

Solicitor

5.0 27
Alisha Kirkham

Alisha Kirkham

Solicitor - Real Estate

4.9 23
Harry Buxton

Harry Buxton

Secured Lending Case Handler

5.0 18
Duane Longworth

Duane Longworth

New Enquiries Assistant

4.9 15
Grace Wood

Grace Wood

Trainee Solicitor

5.0 14
Gill Mealor

Gill Mealor

Chartered Legal Executive - Associate

5.0 14
Millie Hodgkinson

Millie Hodgkinson

Secured Lending Case Handler

5.0 14
Mollie Martin

Mollie Martin

New Enquiries Assistant

4.9 13
Stephanie Phennah

Stephanie Phennah

Solicitor

5.0 13
Kate Masnyk

Kate Masnyk

Solicitor

5.0 13
Scott Harding

Scott Harding

Deputy Managing Partner

5.0 13
Kelly Hall

Kelly Hall

Solicitor

5.0 7
Lexie Caulfield

Lexie Caulfield

New Enquiries Assistant

5.0 6
Sophie Hancock

Sophie Hancock

Enquiries Assistant

5.0 5
Amber Swales

Amber Swales

New Enquiries Assistant

5.0 4
Jackie Bowyer

Jackie Bowyer

New Enquiries Assistant

5.0 3
Cherry Riddlesdin

Cherry Riddlesdin

Partner - Head of Conveyancing

5.0 2
Emily Brown

Emily Brown

Solicitor

5.0 2
Lucy Appleyard

Lucy Appleyard

New Enquiries Assistant

5.0 1
Marsha Pearson

Marsha Pearson

Partner

5.0 1
Megan Noone

Megan Noone

Client Onboarding Team Leader

5.0 1
Erin Ball

Erin Ball

Personal Assistant

0.0 0
Alex Lonsdale

Alex Lonsdale

Digital Marketing Assistant

0.0 0
Nicola Powell

Nicola Powell

Secured Lending Administrator

0.0 0
Faye Nancarrow

Faye Nancarrow

Solicitor

0.0 0
Megan Barnett

Megan Barnett

Trainee Solicitor

0.0 0
Elle Machin

Elle Machin

Trainee Solicitor

0.0 0
Jo Hughes

Jo Hughes

Receptionist

0.0 0

Contact details

01606663989
reviewsolicitors@poolealcock.co.uk
https://www.poolealcock.co.uk/reviewsolicitors

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

5.0 /5 1331 Reviews
Filter your results
Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm for its expertise in wills, Lasting Powers of Attorney, probate, residential conveyancing, remortgages, settlement agreements and family matters. Reviews highlight quick turnaround times, strong legal knowledge and clear, jargon-free advice. Client-valued soft skills include friendly and approachable service, excellent communication, responsiveness, professionalism, empathy and reassurance. Many say the team is efficient, proactive and supportive, keeping matters moving smoothly and making stressful processes feel straightforward and manageable.

    Friendly and approachable
    Clear communication
    Prompt responses
    Efficient service
    Professional advice
    Explained clearly
    Kept informed
    Supportive throughout
    Knowledgeable team
    Stress-free process

    ReviewSolicitors Review List

    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Answered all questions

    Chloe answered all of my specific questions and gave me lots of good information. Would recommend.

    Solicitors tagged in
    this review

    legal expert Chloe Burgis Chloe Burgis

    A representative from Poole Alcock LLP responded to this review

    Thank you for your kind words. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. We will be sure to pass your lovely comments on to Chloe. Best wishes from all the team.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Approachable and efficient

    I found Kate to be approachable and she provided me with sensible advice. She was efficient and great value for money. I would certainly recommend Kate to anybody.

    Legal experts tagged in
    this review

    legal expert Kate Masnyk Kate Masnyk

    A representative from Poole Alcock LLP responded to this review

    Thank you for your kind words. We're delighted to hear that Kate was approachable, efficient and great value for money. We truly appreciate you taking the time to share your feedback. We will be sure to pass your lovely comments on to Kate. Best wishes from all the team.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Invaluable

    Thank you for the meeting last week. It was great speaking with Rose and the information she provided was invaluable! I have made a few positive steps towards resolving the issues since then so hopefully wont need any further legal advice but if I do, I will be sure to give Rose a call!

    Legal experts tagged in
    this review

    legal expert Rosemary Taylor Rosemary Taylor

    A representative from Poole Alcock LLP responded to this review

    Thank you for your kind words. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. We will be sure to pass your lovely comments on to Rose. Best wishes from all the team.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Definitely recommend

    I would absolutely recommend Rose and was very happy and satisfied with the outcome of my matter. After dealing with other solicitors in relation to other matters, I would definitely recommend Rose.

    Legal experts tagged in
    this review

    legal expert Rosemary Taylor Rosemary Taylor
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your kind words. We're delighted to hear that Rose provided such a positive experience and that you were happy with the outcome of your matter. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. We will be sure to pass your lovely comments on to Rose. Best wishes from all the team.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of anonymous

    anonymous

    Verified
    Family Law

    Really good and knowledgeable

    I found Rose to be really good and knowledgeable and we discussed a way forward. Having not had a lot of dealings with solicitors, it went how I would have wanted and I would recommend Rose.

    Legal experts tagged in
    this review

    legal expert Rosemary Taylor Rosemary Taylor
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your lovely feedback. We're so pleased to hear that Rose's knowledge and advice helped you feel confident about the way forward. It means a great deal to know the experience was exactly what you hoped for, and we really appreciate your recommendation. We'll be sure to pass your kind words on to Rose

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of JOHN JAMES BARBER

    JOHN JAMES BARBER

    Family Law

    JOHN JAMES BARBER

    Communications and interactions with Erin and Ella were brilliant throughout! The team provided friendly, efficient, proactive, service that made a challenging marital separation as clear and concise. From initial discussions to onboarding, progression and decision making meetings, Poole Alcock were great. I would highly recommend Poole Alcock for family legal and financial settlement matters.

    Legal experts tagged in
    this review

    legal expert Erin Goldstraw Erin Goldstraw
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Thank you for your wonderful feedback John. We are delighted to hear that Erin and Ella provided friendly, efficient, and proactive support throughout your matter. We appreciate your kind words and are pleased that they helped make a challenging situation feel clearer and more manageable. Your feedback will be shared with them both.

    0
    Collected on: Estas collection source logo
    Profile image of Parim

    Parim

    Family Law

    Parim

    The best service i ever had! Highly recommended!

    Solicitors tagged in
    this review

    legal expert Tim Edgeley Tim Edgeley
    Reply by profile image of Poole Alcock Review Administrator

    Poole Alcock Review Administrator

    Hi Parim - thank you so much for the great feedback it has made our day ! We are delighted that you will recommend us and that it has been the best service you have ever had. We appreciate you taking the time to complete the questionnaire and hope to work with you again. Very best wishes moving forward.

    1
    Collected on: Google collection source logo
    Profile image of Richard King

    Richard King

    Richard

    I was given detailed, clear, and very helpful advice relating to a family matter. All communications have been timely and professional, and everyone I spoke to was very helpful and friendly. I would highly recommend

    Thank you for taking the time to review your experience with our Family Law team, Richard.

    0
    Collected on: Google collection source logo
    Profile image of Peter

    Peter

    Family Law

    Peter

    Very easy to speak with and arrange an appointment. Friendly and helpful staff. Needed some advice and got just what i needed from a lovely and brilliant solicitor called Rose. Fantastic and would definitely recommend

    Legal experts tagged in
    this review

    legal expert Rosemary Taylor Rosemary Taylor
    Reply by profile image of Jo Hughes

    Jo Hughes

    Hi Peter thank you so much for this lovely review, Rose will be Thrilled. We hope to work with you again in the future.

    0
    Collected on: Google collection source logo
    Profile image of thomas

    thomas

    Family Law

    thomas

    Just want to say to Chloe podmore what amazing solisiters if anyone needs help poole alcock solisiters are the best to get help thank you so much

    Legal experts tagged in
    this review

    legal expert Family Law Team Family Law Team

    A representative from Poole Alcock LLP responded to this review

    Thank you, Thomas, for your excellent review of Chloe.

    0
    Collected on: Google collection source logo

    Reviews

    4.8 /5 5540 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for its expertise in wills, Lasting Powers of Attorney, probate, residential conveyancing, remortgages, settlement agreements and family matters. Reviews highlight quick turnaround times, strong legal knowledge and clear, jargon-free advice. Client-valued soft skills include friendly and approachable service, excellent communication, responsiveness, professionalism, empathy and reassurance. Many say the team is efficient, proactive and supportive, keeping matters moving smoothly and making stressful processes feel straightforward and manageable.

      Friendly and approachable
      Clear communication
      Prompt responses
      Efficient service
      Professional advice
      Explained clearly
      Kept informed
      Supportive throughout
      Knowledgeable team
      Stress-free process

      ReviewSolicitors Review List

      Profile image of Raymond Philpott

      Raymond Philpott

      Family Divorce effect on parents

      Wanted to have face to face discussion with experienced solicitor but firm has relocated to Cheshire. The internet details are all out of date.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Employment

      Review of Redundancy Settlement Agreement

      From the initial call to completion and signing of the settlement agreement, Elinor responded promptly. The review of the agreement was handled very throughly and professionally. This allowed the agreement to be agreed and signed in a short period of time.

      Legal experts tagged in
      this review

      legal expert Elinor Hind Elinor Hind
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Employment

      Fantastic service

      Would highly recommend Poole Alcock, very professional and Elinor was extremely helpful, friendly and professional.

      Legal experts tagged in
      this review

      legal expert Elinor Hind Elinor Hind
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Verified
      Family Law

      Answered all questions

      Chloe answered all of my specific questions and gave me lots of good information. Would recommend.

      Solicitors tagged in
      this review

      legal expert Chloe Burgis Chloe Burgis

      A representative from Poole Alcock LLP responded to this review

      Thank you for your kind words. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. We will be sure to pass your lovely comments on to Chloe. Best wishes from all the team.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Verified
      Family Law

      Approachable and efficient

      I found Kate to be approachable and she provided me with sensible advice. She was efficient and great value for money. I would certainly recommend Kate to anybody.

      Legal experts tagged in
      this review

      legal expert Kate Masnyk Kate Masnyk

      A representative from Poole Alcock LLP responded to this review

      Thank you for your kind words. We're delighted to hear that Kate was approachable, efficient and great value for money. We truly appreciate you taking the time to share your feedback. We will be sure to pass your lovely comments on to Kate. Best wishes from all the team.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Robert Farr

      Robert Farr

      Robert

      Emily Brown and her team were great and super helpful throughout the whole conveyancing process.

      0
      Collected on: Google collection source logo
      Profile image of James Davies

      James Davies

      Housing & Property

      James

      Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Megan Grant

      Megan Grant

      Housing & Property

      Megan Grant

      The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

      0
      Collected on: Estas collection source logo
      Profile image of Charl Nicole

      Charl Nicole

      Housing & Property

      Charl

      Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      Reply by profile image of Poole Alcock Review Administrator

      Poole Alcock Review Administrator

      Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

      0
      Collected on: Google collection source logo
      Profile image of Irene Anderson

      Irene Anderson

      Housing & Property

      Irene Anderson

      Conveyance went smoothly with no hitches.

      Solicitors tagged in
      this review

      legal expert James Williams James Williams
      0
      Collected on: Estas collection source logo

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