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Poole Alcock LLP

4.9 | 5236 Reviews 5,236 Reviews | Business Law
5,236 Total Company Reviews Business Law | 5,236 Total Company Reviews Business Law | 5,236 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Poole Alcock LLP

Meet the team of Poole Alcock LLP

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

4.9 /5 5236 Reviews
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Clients say

What clients say about Poole Alcock LLP

The firm is praised for expertise across employment, conveyancing, wills, probate, personal injury and remortgage matters, with clear, pragmatic legal advice and strong technical knowledge. Clients value rapid turnaround, efficiency and proactive case management. Soft skills highlighted include excellent communication, plain-English explanations, empathy, approachability and professionalism; teams are described as supportive, thorough and reassuring, making stressful processes straightforward and giving clients confidence in outcomes.

responsive
quick turnaround
clear communication
professional
helpful staff
knowledgeable
easy process
thorough
friendly
proactive

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Other Reviews

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Mr

Company & Commercial

Mr Stott

Really impressed with the service and professionalism at Poole Alcock. Initially dealt with Scott Harding to help me and my business partner set up our first venture. Made everything nice and simple, and most importantly, cut through the jargon. Thanks for all your help

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A representative from Poole Alcock LLP responded to this review

Thank you Mr Stott!

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Reviews

4.9 /5 5236 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

The firm is praised for expertise across employment, conveyancing, wills, probate, personal injury and remortgage matters, with clear, pragmatic legal advice and strong technical knowledge. Clients value rapid turnaround, efficiency and proactive case management. Soft skills highlighted include excellent communication, plain-English explanations, empathy, approachability and professionalism; teams are described as supportive, thorough and reassuring, making stressful processes straightforward and giving clients confidence in outcomes.

responsive
quick turnaround
clear communication
professional
helpful staff
knowledgeable
easy process
thorough
friendly
proactive

ReviewSolicitors Review List

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Ruth Schumm

Verified
Wills, Trusts & Probate

Review

Easy to understand. So helpful. Selina Hollies is very calm.

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anonymous

Verified
Wills, Trusts & Probate

Great Experience!

Professional, knowledgeable and reassuring throughout. They explained everything clearly and made preparing my will straightforward and stress-free.

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P&J Brocklehurst

Verified
Wills, Trusts & Probate

Wills

Very professional service. Friendly people. Listen to client and offer good advice. Already recommended to someone.

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Darren Tiller

Verified
Wills, Trusts & Probate

Efficiency & A Fair Price

Everyone that I dealt with was very pleasant, polite & professional. I would highly recommend them for the efficiency of their work & the price they charges.

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Christopher Lewis

Verified
Housing & Property

Aldermore Remortgage - Brilliant and responsive Service

Olivia was brilliant, she was responsive and prompt. I am amazed at how quickly everything got turned around. 10 out of 10.

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Other Reviews

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Thomas Chitseko

Thomas

Big thanks to Maddie Brand and team for their professional, solution-oriented and responsive work supporting me through a fairly torturous sales process. An easy recommend.

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Sherwin Fernandes

Housing & Property

Sherwin

We found Poole Alcock after reading their Google reviews, and they definitely lived up to them! Although I was initially hesitant about not using a local solicitor, choosing them was one of the best decisions we made. A huge thank you to Kate and her team, who was fantastic throughout our house purchase. She was professional, responsive, and kept us updated every step of the way. The communication was excellent, everything was explained clearly, and the whole process was smooth and stress-free. We completed on our home much quicker than we thought possible.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Sherwin. We're delighted to hear that you chose Poole Alcock based on our Google reviews and that we lived up to your expectations. We understand that choosing a solicitor outside your local area can feel like a big decision, so it's especially rewarding to know that you found the experience so positive. We appreciate your kind comments and thank you for placing your trust in us.

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Mark Arnold

Housing & Property

Mark Arnold

Poole Alcock have been excellent to work with, keeping me informed and updated throughout the conveyancing process. They made the process very easy for me and I would certainly recommend them to anyone.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your 5 star review Mark, we are happy that you shared your positive experience with us and even more so that you will recommend us moving forward. Very best wishes.

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Lynne Henderson

Housing & Property

Lynne Henderson

Excellent. Easily contactable and very helpful with any questions regarding progress and concerns regarding the purchase of the property.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Lynne for the great 5 star review and your wonderful comments. We are very happy that you found us to be easily contactable and helpful with questions. It's great to know that your questions, concerns, and progress updates were handled promptly and professionally. We appreciate your kind comments and thank you for choosing Poole Alcock.

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Stephen Nevitt

Housing & Property

Stephen Nevitt

Excellent service in achieving a smooth purchase with no stress. The whole transaction was achieved with great efficiency and very timely.Maddie with Jodi and James Williams kept me well informed at all stages and the whole team were always courteous, upbeat and positive. My sincere gratitude to them all.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

It's especially pleasing to know that Maddie, together with Jodi and James Williams, kept you well informed throughout every stage of the process. Providing clear communication, professionalism, and a positive approach is something we pride ourselves on, so we're thrilled that this was reflected in your experience. We will be sure to pass on your sincere gratitude to the team. Thank you for taking the time to share your comments and for trusting Poole Alcock with your matter.

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