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Poole Alcock LLP

5.0 | 147 Reviews 147 Reviews | Crime/ Criminal Defence
4,997 Total Company Reviews info icon Crime/ Criminal Defence | info icon 4,997 Total Company Reviews Crime/ Criminal Defence | info icon 4,997 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Poole Alcock LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Poole Alcock LLP
Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Poole Alcock LLP
Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Poole Alcock LLP

Meet the team of Poole Alcock LLP

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

5.0 /5 147 Reviews
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Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, wills, remortgages, employment, family and injury litigation, highlighting clear, practical legal advice and strong technical knowledge. The team is described as efficient, responsive and solution-focused, delivering timely, well‑prepared work. Valued soft skills include empathy, patience, excellent communication, approachability and professionalism—clients feel listened to, supported and reassured throughout stressful matters. Staff are praised for being friendly, proactive, cost‑conscious and thorough, making complex processes straightforward and giving clients confidence to recommend the firm.

clear communication
efficient service
professional staff
helpful advice
responsive team
empathetic approach
kept informed
knowledgeable guidance
friendly manner
timely completion

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified

Excellent!

Dan has been very professional throughout the course of my matter, he never fails to act with empathy and efficiency and actively avoids incurring unnecessary costs to keep everything at a minimum. I feel in very safe hands with Dan, he can always advise on the best way forwards.

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Poole Alcock Review Administrator

Thank you for your kind feedback. We’re pleased to hear that Dan’s professionalism, empathy, and efficient approach made a positive impact on your experience. It’s especially important to us that matters are handled with care while also being mindful of costs, so we’re glad this was reflected in your case. We truly appreciate you taking the time to share your thoughts, and we’ll be sure to pass your comments on to Dan.

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Sandra Diskin

Verified

Good service so far

My enquiry was dealt with professionally and I was happy with the outcome.

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Poole Alcock Review Administrator

Thank you for your feedback Sandra. We’re glad your enquiry was handled professionally and that you were happy with the outcome.

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anonymous

Employment

Professional

Good communication throughout. Prompt and knowledgeable.

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Poole Alcock Review Administrator

Thank you for your feedback. We’re glad to hear you found our service prompt, knowledgeable, and well communicated.

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Anonymous

Verified
Consumer

An honest review

I dont often leave reviews but want to express my gratutude for the professional service I recieved from Poole/Alcock. They are not the cheapest but I felt my case was handled in a very professional manner

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Poole Alcock Review Administrator

Thank you for taking the time to leave such a thoughtful review—it really does mean a lot, especially as you don’t often share feedback. We’re delighted to hear that you felt your case was handled professionally and that the service met your expectations. Providing clear, reliable support is always our priority, and it’s great to know that came across. We truly appreciate your trust in Poole Alcock and your kind recommendation. If you ever need assistance again in the future, we’d be more than happy to help.

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Anonymous

Verified
Housing & Property

Efficient and Professional

I had a very informative discussion today and felt confident in choosing Poole Alcock to be my solicitors

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Other Reviews

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Gareth Vaughan

Gareth

Whilst the process of selling in a chain was problematic, Poole Alcock (PA) have been steadfast in their approach. The communication with PA has been first class.

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Gareth Vaughan

Housing & Property

Gareth Vaughan

Whilst the process of selling in a chain was problematic, Poole Alcock (PA) have been steadfast in their approach. The communication with PA has been first class.

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0
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Emma Clark

Housing & Property

Emma Clark

From start to finish, Poole Alcock Team were professional. From the administration side, communication was prompt and clear and from the solicitor’s side - great knowledge, understanding and guidance throughout our whole process. I would recommend them to anyone.

0
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Iain

Iain

I urgently required legal advice and was thoroughly impressed by the prompt and highly proficient response I received. The entire team was exceptionally receptive, courteous, and communicative. Their professionalism and efficiency in handling the matter exceeded my expectations and brought the issue to a swift and satisfactory resolution.

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David

David

Sophie Hancock provided clear, concise information in an extremely efficient manner. I would have no doubts in recommending her, due to the professionalism she has demonstrated.

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Reviews

4.8 /5 4997 Reviews
Filter your results
Star rating
Review Source

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Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across conveyancing, wills, remortgages, employment, family and injury litigation, highlighting clear, practical legal advice and strong technical knowledge. The team is described as efficient, responsive and solution-focused, delivering timely, well‑prepared work. Valued soft skills include empathy, patience, excellent communication, approachability and professionalism—clients feel listened to, supported and reassured throughout stressful matters. Staff are praised for being friendly, proactive, cost‑conscious and thorough, making complex processes straightforward and giving clients confidence to recommend the firm.

clear communication
efficient service
professional staff
helpful advice
responsive team
empathetic approach
kept informed
knowledgeable guidance
friendly manner
timely completion

ReviewSolicitors Review List

Profile image of anonymous

anonymous

TC1

Very professional and efficient. Friendly and helpful.

Legal experts tagged in
this review

0
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Joanne Hawley

Verified

New instruction

Second time I will have used Poole Alcock. Great, professional, speedy service.

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Adrian

Verified

Introduction to Poole Alcock

A very good introduction to the company. Relevant online documents sent very quickly

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Mark Lambert

Verified
Housing & Property

Aldermore Remortgage - Very Good

The service from Chanel was very good, she was quick and professionally thorough.

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Poole Alcock Review Administrator

“Thank you for your kind words—I’ll be sure to pass your feedback on to Chanel.”

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Matthew Pearson

Verified
Housing & Property

Aldermore Remortgage - Quick and Responsive

Very happy with the service Chanel provided. Nice Lady, quick and responsive

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this review

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Poole Alcock Review Administrator

Matthew thank you for your feedback. We’re delighted to hear that Chanel provided you with such efficient and responsive service.

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Other Reviews

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Mark rolfe

Housing & Property

Mark rolfe

Emily and Jordan have been brilliant through the whole process

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Poole Alcock Review Administrator

That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.

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Aimee Brierley

Housing & Property

Aimee Brierley

Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.

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Matthew Dean

Matthew Dean

Excellent service. Thanks.

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.

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Stuart Hutchings

Housing & Property

Stuart Hutchings

Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.

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Matthew Eldridge

Housing & Property

Matthew Eldridge

I have bought 5 properties through Poole Allcock and James and his team have always been efficient and professional

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Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued support Matthew. We’re delighted to hear that you’ve chosen Poole Alcock and James’s team for multiple property purchases and that their efficiency and professionalism have remained consistent throughout. It means a great deal to us to have earned your trust time and again. We truly appreciate your loyalty and look forward to assisting you again in the future.

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