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Poole Alcock LLP

4.9 | 1416 Reviews 1,416 Reviews | French Property
5,521 Total Company Reviews info icon French Property | info icon 5,521 Total Company Reviews French Property | info icon 5,521 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

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Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Poole Alcock LLP

Meet the team of Poole Alcock LLP

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

4.9 /5 1416 Reviews
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Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across residential conveyancing, remortgages, wills and LPAs, family matters, employment advice and settlement agreements. Reviews highlight efficient handling of purchases and sales, quick turnarounds, clear explanations of legal jargon, and strong support with deadlines and complex paperwork. Clients particularly value the team’s knowledge, professionalism and practical guidance, alongside soft skills such as friendliness, compassion, patience, responsiveness, reassurance and approachability. Many also note proactive communication, honesty and a calm, supportive manner that makes stressful matters easier to manage.

Highly professional
Clear communication
Prompt service
Knowledgeable advice
Friendly staff
Efficient process
Supportive approach
Quick responses
Easy to understand
Compassionate service

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage

I found Alison very easy to deal with my remortgage. Quick to respond and very effective.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback. We're delighted to hear that Alison made your remortgage process straightforward and stress-free. Her responsiveness and efficient approach are qualities we pride ourselves on, and we appreciate you taking the time to share your experience. We wish you all the very best for the future.

0
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anonymous

Verified
Housing & Property

Aldermore Remortgage

Olivia was always prompt with her communication. Always available on the phone and answered emails quickly.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your lovely feedback. We're very happy to hear that Olivia was so responsive and accessible throughout your matter. Providing clear, timely communication is something she takes great pride in, and we're pleased she was able to support you every step of the way. We appreciate your recommendation and wish you all the best for the future.

0
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Donna R

Verified
Housing & Property

Happy with Service

I have used Poole Alcock on a number of occasions and have always been so impressed with how helpful, friendly, approachable and efficient everyone is. A special thank you to Chloe Heath and her team, who have been absolutely fantastic. They have always taken the time to explain thing clearly, kept me informed every step of the way and have been incredibly helpful whenever I have any questions. It has genuinely been a pleasure to deal with Chloe and her team. Their professionalism and friendly approach make such a difference, and I wouldn't hesitate to use Poole Alcock again. Highly recommended!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your continued trust in Poole Alcock Donna. We're always delighted to have such positive feedback & very happy to hear that you've consistently found our team helpful, friendly, approachable, and efficient. A special thank you for your kind words about Chloe Heath and her team. We're so pleased they kept you informed throughout and took the time to explain everything clearly, helping to make the process as smooth as possible. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

0
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David Tomkinson

Verified
Housing & Property

Aldermore Remortgage

Chanel dealt with the remortgage very promptly and efficiently at all time. Everything was on point.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're delighted to hear that Chanel handled your remortgage so promptly and efficiently David. It's wonderful to know everything went smoothly, and we'll be sure to pass your lovely comments on to her.

0
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Mark Okojie

Verified
Housing & Property

Aldermore Remortgage

Alison was extremely professional throughout the whole process. She is the best!

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We're so pleased to hear that Alison's professionalism made such a positive difference throughout your matter Mark. Your kind words mean a great deal, and we'll be sure to pass them on to Alison. Thank you for your recommendation.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of James Davies

James Davies

Housing & Property

James

Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

0
Collected on: Google collection source logo
Profile image of Megan Grant

Megan Grant

Housing & Property

Megan Grant

The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

0
Collected on: Estas collection source logo
Profile image of Charl Nicole

Charl Nicole

Housing & Property

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

0
Collected on: Google collection source logo
Profile image of Irene Anderson

Irene Anderson

Housing & Property

Irene Anderson

Conveyance went smoothly with no hitches.

Solicitors tagged in
this review

0
Collected on: Estas collection source logo
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Allan Henshall

Housing & Property

Allan Henshall

Very professional and good value for money

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.

0
Collected on: Estas collection source logo

Reviews

4.8 /5 5521 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

Clients praise the firm’s expertise across residential conveyancing, remortgages, wills and LPAs, family matters, employment advice and settlement agreements. Reviews highlight efficient handling of purchases and sales, quick turnarounds, clear explanations of legal jargon, and strong support with deadlines and complex paperwork. Clients particularly value the team’s knowledge, professionalism and practical guidance, alongside soft skills such as friendliness, compassion, patience, responsiveness, reassurance and approachability. Many also note proactive communication, honesty and a calm, supportive manner that makes stressful matters easier to manage.

Highly professional
Clear communication
Prompt service
Knowledgeable advice
Friendly staff
Efficient process
Supportive approach
Quick responses
Easy to understand
Compassionate service

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Excellent support

Absolutely excellent support from my initial call answered from a friendly helpful lady through to final resolution and at all points in-between. Everyone I dealt with went out of their way to ensure everything went smoothly and I received the help required. Highly recommended.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Denise Pearson

Denise Pearson

Verified
Wills, Trusts & Probate

Exceptional Service and Care

Within a week of asking Selina & Charlotte to apply for probate, they'd completed the task, and my house sale was subsequently saved, when the grant came through, the following week. So impressed by your professionalism.

Solicitors tagged in
this review

0
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Profile image of Nicholas Reed

Nicholas Reed

Verified
Wills, Trusts & Probate

Friendly & Efficient

From start to finish, a very satisfactory experience and most prompt service.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage

I found Alison very easy to deal with my remortgage. Quick to respond and very effective.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your kind feedback. We're delighted to hear that Alison made your remortgage process straightforward and stress-free. Her responsiveness and efficient approach are qualities we pride ourselves on, and we appreciate you taking the time to share your experience. We wish you all the very best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Housing & Property

Aldermore Remortgage

Olivia was always prompt with her communication. Always available on the phone and answered emails quickly.

Legal experts tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your lovely feedback. We're very happy to hear that Olivia was so responsive and accessible throughout your matter. Providing clear, timely communication is something she takes great pride in, and we're pleased she was able to support you every step of the way. We appreciate your recommendation and wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of James Davies

James Davies

Housing & Property

James

Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

James we're delighted to hear that you found our team friendly and welcoming, with clear communication throughout. It's also great to know you felt supported by our thorough conveyancing process. We really appreciate your comments and wish you all the best in your new home.

0
Collected on: Google collection source logo
Profile image of Megan Grant

Megan Grant

Housing & Property

Megan Grant

The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback Megan. We're delighted to hear that the team at Nantwich made your first home purchase such a positive experience and that the process progressed so quickly. It's great to know that our communication and proactive approach helped things run smoothly, and we're thrilled that you were collecting the keys just two months after making your offer! Thank you for your recommendation, and we wish you many happy years in your new home.

0
Collected on: Estas collection source logo
Profile image of Charl Nicole

Charl Nicole

Housing & Property

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

0
Collected on: Google collection source logo
Profile image of Irene Anderson

Irene Anderson

Housing & Property

Irene Anderson

Conveyance went smoothly with no hitches.

Solicitors tagged in
this review

0
Collected on: Estas collection source logo
Profile image of Allan Henshall

Allan Henshall

Housing & Property

Allan Henshall

Very professional and good value for money

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Many thanks Allan for your review. We're pleased that you were happy with both the service you received and the value we provided. Your feedback means a lot to us.

0
Collected on: Estas collection source logo

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