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Poole Alcock LLP

5.0 | 705 Reviews 705 Reviews | Post Death Estate Administration
5,493 Total Company Reviews info icon Post Death Estate Administration | info icon 5,493 Total Company Reviews Post Death Estate Administration | info icon 5,493 Total Company Reviews

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Accepting new clients

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 408247

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Poole Alcock LLP |
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Poole Alcock LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Poole Alcock LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Poole Alcock LLP are accredited by

Chambers UK Leading Firm 2025 accreditation awarded to Poole Alcock LLP
Cyber Essentials Certified accreditation awarded to Poole Alcock LLP
Resolution Collaborative Family Lawyer accreditation awarded to Poole Alcock LLP

Description

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Poole Alcock LLP

Meet the team of Poole Alcock LLP

Contact & Locations - Poole Alcock LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA

Reviews

5.0 /5 705 Reviews
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Rating

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Clients say

What clients say about Poole Alcock LLP

The firm is praised for its expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, family matters, redundancy and employment law, with clients also noting strong knowledge in complex leasehold and transactional issues. Reviewers consistently value the team’s clear, practical advice, prompt responses, efficiency and ability to meet tight deadlines. Clients also highlight friendly, approachable, patient and reassuring service, with excellent communication, professionalism, empathy and support helping to make stressful processes feel straightforward and well managed.

Clear communication
Helpful staff
Professional service
Quick responses
Efficient service
Friendly approach
Knowledgeable advice
Supportive and reassuring
Smooth process
Easy to understand

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Will & POA

Very Clear & easy to understand. Daisy was very helpful with some difficult decisions.

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this review

0
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Jessica Cole

Verified

Will Change & Divorce Initial Strategy Meeting

Very professional with positive results in both cases. I was impressed and will use the practice in future issues.

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this review

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Jane L Wood

Verified
Wills, Trusts & Probate

LPA Information to Completion

Charles Smalley was extremely helpful, knowledgeable and a pleasure to deal with. A credit to the company.

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anonymous

Verified
Wills, Trusts & Probate

Review

Five Stars Review and a very efficient Service. Selina Hollies was Excellent.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your five-star review! We're delighted to hear you received efficient service and that Selina provided such an excellent experience. We really appreciate your feedback and your support.

0
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Maureen Davis

Verified
Wills, Trusts & Probate

Will Amendment

Selina was very professional. Easy to contact and I'm very grateful for the home visit.

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this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Maureen, we're delighted to hear that Selina provided a professional service and was easy to contact throughout the process. We're especially pleased that the home visit was helpful and appreciated. Thank you for choosing us Poole Alcock.

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Other Reviews

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Gerard

Wills, Trusts & Probate

Gerard

Provided an excellent service for our will. Charles explained everything clearly and gave wonderful , clear advice.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you so much for the great 5 star review Gerard. We are very happy that Charles has been able to help with this matter and will pass on your very kind words to him. Very best wishes.

0
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Alison Samuel

Alison Samuel

Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.

0
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Alison Samuel

Housing & Property

Alison Samuel

Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

We are very happy Alison that James and his team have been able to help in what I am sure has been a very stressful time for you. Its great to know that you will recommend us and look forward to working with your parents. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.

0
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Will

Wills, Trusts & Probate

Will

Great firm! We were worried using a firm that weren’t local, but there were really good. Paperwork was send next day delivery, all questions answered promptly. Superb all round!

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you so much for the fantastic 5 star review. We are thrilled that you have enjoyed your experience with Poole Alcock and look forward to working with you again. Very best wishes.

0
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Sarah Frost

Sarah Frost

James Williams team in Poole Alcock were very efficient, and supportive whilst selling my parents house for the estate. There were issues with the purchaser and the staff kept on top of the issues and concluded the sale effectively.

0
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Reviews

4.8 /5 5493 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Poole Alcock LLP

The firm is praised for its expertise in residential conveyancing, remortgages, wills, lasting powers of attorney, family matters, redundancy and employment law, with clients also noting strong knowledge in complex leasehold and transactional issues. Reviewers consistently value the team’s clear, practical advice, prompt responses, efficiency and ability to meet tight deadlines. Clients also highlight friendly, approachable, patient and reassuring service, with excellent communication, professionalism, empathy and support helping to make stressful processes feel straightforward and well managed.

Clear communication
Helpful staff
Professional service
Quick responses
Efficient service
Friendly approach
Knowledgeable advice
Supportive and reassuring
Smooth process
Easy to understand

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Will & POA

Very Clear & easy to understand. Daisy was very helpful with some difficult decisions.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Chandresh

Chandresh

Verified
Housing & Property

Aldermore Remortgage

Chanel understood the tight deadline and prioritised the file so we were able to complete on the final day.

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this review

0
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anonymous

Verified
Housing & Property

Aldermore Remortgage

Chanel was very friendly, efficient and responses were quick which made the transaction complete quicker.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Family Law

Divorce and Finances

Thank you for all that you have done for me. Your kindness, reassurance and advocacy for me is so appreciated. This past two years have been the worst of my life and while I know navigating these things is your day to day job, I just want you to know how grateful I am to have had you and your team in my corner. You are all fantastic.

Solicitors tagged in
this review

0
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Profile image of Jessica Cole

Jessica Cole

Verified

Will Change & Divorce Initial Strategy Meeting

Very professional with positive results in both cases. I was impressed and will use the practice in future issues.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of James Davies

James Davies

James

Always friendly and welcoming, communication was great, never took long to get through to someone. Very thorough conveyancing process.

0
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Hooson

Hooson

We were very disappointed with the lack of communication and professionalism throughout the whole process. Would not use this firm again.

0
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Megan Grant

Megan Grant

The team at Poole Alcock Nantwich were absolutely fantastic throughout the purchase of my first home. Everything went through remarkably quickly, and their communication was top tier, always responsive and proactive. I wouldn't hesitate to recommend them to anyone. I did not expect it to be just two months between offering and getting the keys!

0
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Profile image of Charl Nicole

Charl Nicole

Housing & Property

Charl

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

Solicitors tagged in
this review

Reply by profile image of Poole Alcock Review Administrator

Poole Alcock Review Administrator

Thank you for your wonderful feedback. We're delighted to hear that James Williams' team helped make your move progress quickly and efficiently. Clear communication is something we pride ourselves on, so it's especially rewarding to know this made the process easier and less stressful for you. We really appreciate your kind words and wish you all the best in your new home.

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Charlotte Highfield

Charlotte Highfield

Really good experience with James Williams’ team. They worked fast to get us moved along quickly and the communication was good, which typically is spotty with solicitors, so this was great and really made my experience easier and less stressful.

0
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