Disappointed Beneficiary Claims
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5,003 Total Company Reviews
Disappointed Beneficiary Claims
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5,003 Total Company Reviews
Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA
Accepting new clients
Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 408247
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Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Poole Alcock LLP are accredited by
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise.
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:15 |
| Tuesday | 09:00–17:15 |
| Wednesday | 09:00–17:15 |
| Thursday | 09:00–17:15 |
| Friday | 09:00–17:15 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Minerva House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, CW9 7RA
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across conveyancing, wills, remortgages, employment, family and injury litigation, highlighting clear, practical legal advice and strong technical knowledge. The team is described as efficient, responsive and solution-focused, delivering timely, well‑prepared work. Valued soft skills include empathy, patience, excellent communication, approachability and professionalism—clients feel listened to, supported and reassured throughout stressful matters. Staff are praised for being friendly, proactive, cost‑conscious and thorough, making complex processes straightforward and giving clients confidence to recommend the firm.
This review was submitted by a verified client of Poole Alcock LLP.
I was very satisfied and they were lovely people. Thank you
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This review was submitted by a verified client of Poole Alcock LLP.
My request for help was dealt with quickly and was given careful explanation & guidance
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This review was submitted by a verified client of Poole Alcock LLP.
Will - Good advice and easy to understand. Thank you
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Thank you for your kind feedback Patricia. We’re really pleased to hear that Daisy provided advice that was clear and easy to understand. Ensuring our clients feel confident and well-informed is very important to us. It was a pleasure assisting you — thank you again for taking the time to share your experience.
This review was submitted by a verified client of Poole Alcock LLP.
1st class service- provided by a first class solicitor. Selina has an immediate appreciation of your problems. Offers sound and sensible legal advice
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Thank you for your fantastic feedback Robert. We’re thrilled to hear that Selina delivered a first-class service and was able to quickly understand your situation. Providing clear, practical, and sensible legal advice is something we pride ourselves on, so it’s wonderful to know this made a positive difference to your experience. We truly appreciate you taking the time to share your comments, and we’ll be sure to pass your kind words on to Selina.
This review was submitted by a verified client of Poole Alcock LLP.
I have been using Poole Alcock for many years. Also used Charles Smalley for 23 years. Always happy with his service. Very approachable and professional, first class.
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Thank you very much for your continued trust and loyalty. We’re delighted to hear that you’ve been using Poole Alcock for many years and have also worked with Charles Smalley for such a long time. It’s wonderful to know that his approachable and professional manner has consistently provided you with a first-class service. We truly appreciate you taking the time to share your experience and your ongoing support.
Provided an excellent service for our will. Charles explained everything clearly and gave wonderful , clear advice.
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Thank you so much for the great 5 star review Gerard. We are very happy that Charles has been able to help with this matter and will pass on your very kind words to him. Very best wishes.
Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.
Outstanding service from Poole Alcock. Every piece of communication was handled with professionalism and efficiency. I am relocating to the UK following the death of my husband in Tenerife and I felt that the level of explanation and support from the whole team was very reassuring and comforting. My parents are also in the process of finding a home in Cheshire and Poole Alcock and James will be their first choice for the conveyancing work.
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We are very happy Alison that James and his team have been able to help in what I am sure has been a very stressful time for you. Its great to know that you will recommend us and look forward to working with your parents. Please don't hesitate to get in touch if we can be of any further help. Very best wishes.
Great firm! We were worried using a firm that weren’t local, but there were really good. Paperwork was send next day delivery, all questions answered promptly. Superb all round!
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Thank you so much for the fantastic 5 star review. We are thrilled that you have enjoyed your experience with Poole Alcock and look forward to working with you again. Very best wishes.
James Williams team in Poole Alcock were very efficient, and supportive whilst selling my parents house for the estate. There were issues with the purchaser and the staff kept on top of the issues and concluded the sale effectively.
What clients say about Poole Alcock LLP
Clients praise the firm’s expertise across conveyancing, wills, remortgages, employment, family and injury litigation, highlighting clear, practical legal advice and strong technical knowledge. The team is described as efficient, responsive and solution-focused, delivering timely, well‑prepared work. Valued soft skills include empathy, patience, excellent communication, approachability and professionalism—clients feel listened to, supported and reassured throughout stressful matters. Staff are praised for being friendly, proactive, cost‑conscious and thorough, making complex processes straightforward and giving clients confidence to recommend the firm.
This review was submitted by a verified client of Poole Alcock LLP.
I was very satisfied and they were lovely people. Thank you
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This review was submitted by a verified client of Poole Alcock LLP.
I found Rose great and she put my mind at ease. I would recommend Rose and the firm.
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This review was submitted by a verified client of Poole Alcock LLP.
My request for help was dealt with quickly and was given careful explanation & guidance
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This review was submitted by a verified client of Poole Alcock LLP.
Lexie was great, professional and efficient at getting me set up!
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This review was submitted by a verified client of Poole Alcock LLP.
From my initial enquiry through to the follow-up, the experience has been excellent. The Duane was pleasant, knowledgeable, and efficient throughout, making the process straightforward and reassuring.
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Emily and Jordan have been brilliant through the whole process
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That’s lovely to hear Mark, thank you! Emily and Jordan will be really pleased to know their support made such a difference.
Poole Alcock were exceptional, they were always happy to help and answered all of my queries in a timely manner.
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Thank you for your feedback. We’re so pleased to hear that Poole Alcock were able to support you so well throughout – your comments are greatly appreciated.
Excellent service. Thanks.
Thank you for the 5 star review Matthew, we are happy that you have enjoyed excellent service. Please get in touch if we can be of any further help.
Used James before for a purchase and this time for a sale and purchase. Would happily use the firm again and have already recommended to friends.
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Thank you for your continued trust in our firm Stuart. We’re delighted to hear that James has supported you successfully on both your purchase and your recent sale and purchase. It really means a lot to know you would happily use our services again and have already recommended us to your friends. We truly appreciate your loyalty and your kind recommendation, and we’ll be sure to pass your feedback on to James.
I have bought 5 properties through Poole Allcock and James and his team have always been efficient and professional
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Thank you for your continued support Matthew. We’re delighted to hear that you’ve chosen Poole Alcock and James’s team for multiple property purchases and that their efficiency and professionalism have remained consistent throughout. It means a great deal to us to have earned your trust time and again. We truly appreciate your loyalty and look forward to assisting you again in the future.
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